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Jennifer Jones

Jennifer Jones serves as the Corporate Operations Manager at FLATS®, overseeing company-wide operational initiatives and leading cross-functional processes that drive property performance and organizational efficiency. She brings extensive experience in property operations and financial oversight, with a specialized focus on building scalable systems and strengthening operational controls across the portfolio. Jennifer holds a Bachelor’s degree in Finance from Western Michigan University and is currently pursuing a Master of Science in Industrial and Organizational Psychology, applying evidence-based workplace practices to enhance organizational effectiveness and execution.

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Dan Volz

Dan oversees the overall operational and financial performance of our Downtown portfolio. Dan is also the chair of the Operations and Financial Committees. He previously worked for Greystar as a Regional Property Manager for their Owned Asset value add and new development portfolio in the Midwest. Additionally, Dan has served 10 years in the Army as a Healthcare Specialist (Medic). In his spare time Dan volunteers through the National MS Society, and have been the show manager for MS Sucks concert for the last 3 years, partnered with the Accelerated Cure Project. 

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Gina Fortune-Harmon

Gina will be overseeing the operations of our national portfolio and management of residential properties, responsible for driving operational excellence across all FLATS communities nationwide. Having been active in the industry for 40 years, Gina spent the last 8 years as the Vice President with The Habitat Company, leading the operations and management of their market-rate business line. Gina holds multiple industry credentials—including Certified Property Manager (CPM®), Accredited Residential Manager (ARM®), and licensed managing broker in both Illinois and Minnesota. Gina is currently the President of the Chicagoland Apartment Association, where she has been an executive member of the board for the last 8 years.

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Katie Meier

Katie oversees marketing for FLATS®, leading brand and marketing strategy across its national portfolio. She brings over two decades of multifamily experience, most recently leading an in-house creative team responsible for the corporate brand, multiple nest brands and portfolio-wide marketing at a publicly traded REIT. Previously, she spent 17 years at a large national REIT, shaping marketing for new developments, military housing, and a large nationwide portfolio of stabilized communities.

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Nick Pinto

Nick Pinto is the Regional Property Manager, responsible for overseeing property operations and finances in the Chicago FLATS residential portfolio. Nick collaborates closely with onsite management, construction, and limited partners to ensure property stability and achievement. With over 10 years of multifamily housing industry experience, Nick has spent 7 years advancing with the FLATS team. Nick obtained a BA in Advertising & Public Relations from DePaul University and also serves as a commissioner in the Uptown SSA Organization.

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Housing For All

Fair Housing & Equal Opportunity

Equal Housing Opportunity

Applicants with rental subsidies that pay up to the full amount of the rent are welcome to apply and will not be subject to minimum income or credit score requirements.

Our Commitment

FLATS fully supports the principles of the Fair Housing Act (Title VIII of the Civil Rights Act of 1968) and all applicable state and local housing laws. We are committed to providing an equivalent digital and leasing experience for all individuals.

We provide housing without discrimination or limitation based on:

  • Race, Color, or National Origin
  • Religion
  • Sex, Sexual Orientation, or Gender Identity
  • Disability (Physical or Mental)
  • Familial Status (including children under 18 and pregnancy)
  • Age
  • Marital or Parental Status
  • Military Discharge Status
  • Source of Income (including Housing Choice Vouchers/Section 8)
  • Housing Status

Reasonable Accommodations

In accordance with the Americans with Disabilities Act (ADA) and the Fair Housing Act, FLATS is pleased to make reasonable accommodations to our rules, policies, and procedures, and to allow for reasonable physical modifications for individuals with disabilities upon request. If you require an accommodation during the application process or during your residency, please contact our team.

Cook County Just Housing Ordinance (JHO)

For our properties located in Cook County, FLATS adheres to the Just Housing Ordinance. We follow a specific two-step process for tenant selection:

  • Prequalification: We first evaluate applicants based on non-criminal criteria, including income verification, credit history, and rental history.
  • Individualized Assessment: Only after an applicant passes the initial prequalification do we conduct a criminal background check. We do not consider criminal history older than three years (excluding sex offender registration requirements).

Applicants have the right to provide evidence of rehabilitation or other mitigating factors. If an application is denied based on a conviction, we provide a written explanation of why the specific history represents a demonstrable risk to personal safety or property.

Tenant Selection Transparency

  • Income Requirements: While we generally require household income of 2.5 to 3 times the monthly rent, these requirements do not apply to applicants whose rental subsidies cover the full amount of the rent.
  • Credit & Criminal History: We use independent third-party screening. Applicants will not be denied housing based on medical debt or student loan collections.
  • Right to Dispute: Applicants have the right to dispute the accuracy or relevance of any information contained in a screening report.

Contact & Feedback

If you believe you have been subject to discrimination or if you have questions regarding our fair housing practices, please contact us immediately. You will be free from harassment or intimidation for exercising your fair housing rights.

Phone: (855) 443-5287
Email: [email protected]
Mailing Address: 216 W. Jackson, Suite 625, Chicago, IL 60606