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Jennifer Jones

Jennifer Jones serves as the Corporate Operations Manager at FLATS®, overseeing company-wide operational initiatives and leading cross-functional processes that drive property performance and organizational efficiency. She brings extensive experience in property operations and financial oversight, with a specialized focus on building scalable systems and strengthening operational controls across the portfolio. Jennifer holds a Bachelor’s degree in Finance from Western Michigan University and is currently pursuing a Master of Science in Industrial and Organizational Psychology, applying evidence-based workplace practices to enhance organizational effectiveness and execution.

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Dan Volz

Dan oversees the overall operational and financial performance of our Downtown portfolio. Dan is also the chair of the Operations and Financial Committees. He previously worked for Greystar as a Regional Property Manager for their Owned Asset value add and new development portfolio in the Midwest. Additionally, Dan has served 10 years in the Army as a Healthcare Specialist (Medic). In his spare time Dan volunteers through the National MS Society, and have been the show manager for MS Sucks concert for the last 3 years, partnered with the Accelerated Cure Project. 

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Gina Fortune-Harmon

Gina will be overseeing the operations of our national portfolio and management of residential properties, responsible for driving operational excellence across all FLATS communities nationwide. Having been active in the industry for 40 years, Gina spent the last 8 years as the Vice President with The Habitat Company, leading the operations and management of their market-rate business line. Gina holds multiple industry credentials—including Certified Property Manager (CPM®), Accredited Residential Manager (ARM®), and licensed managing broker in both Illinois and Minnesota. Gina is currently the President of the Chicagoland Apartment Association, where she has been an executive member of the board for the last 8 years.

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Katie Meier

Katie oversees marketing for FLATS®, leading brand and marketing strategy across its national portfolio. She brings over two decades of multifamily experience, most recently leading an in-house creative team responsible for the corporate brand, multiple nest brands and portfolio-wide marketing at a publicly traded REIT. Previously, she spent 17 years at a large national REIT, shaping marketing for new developments, military housing, and a large nationwide portfolio of stabilized communities.

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Nick Pinto

Nick Pinto is the Regional Property Manager, responsible for overseeing property operations and finances in the Chicago FLATS residential portfolio. Nick collaborates closely with onsite management, construction, and limited partners to ensure property stability and achievement. With over 10 years of multifamily housing industry experience, Nick has spent 7 years advancing with the FLATS team. Nick obtained a BA in Advertising & Public Relations from DePaul University and also serves as a commissioner in the Uptown SSA Organization.

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Accessibility Statement

Our Commitment to Digital Inclusion

FLATS is committed to ensuring that our digital services are accessible to everyone, including individuals with disabilities. We believe that every visitor to our websites should have an equivalent digital experience, regardless of their physical or cognitive abilities.

Scope of This Statement

This accessibility statement applies to flatslife.com and all affiliated property websites within the FLATS portfolio. We work diligently to ensure a consistent and inclusive experience across all our digital platforms.

Standards & Testing

To fulfill our commitment, we design, develop, and maintain our websites in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA standards. These guidelines are the internationally recognized benchmark for digital inclusion.

Our ongoing efforts include:

  • Assistive Technology Testing: We regularly test our websites using screen readers (such as JAWS, NVDA, and VoiceOver), screen magnifiers, and keyboard-only navigation.
  • Professional Audits: We collaborate with digital accessibility specialists to evaluate our site’s functionality and implement industry best practices.
  • Continuous Improvement: As technology and standards evolve, we consistently update our design and development protocols to improve performance and usability for all.

Third-Party Content

Please be aware that our websites may link to or interface with third-party platforms—such as leasing portals, resident portals, interactive maps, or virtual tours—that are not fully under our direct control. While we encourage our partners to prioritize accessibility, we cannot guarantee that every element of third-party content is fully compliant with WCAG standards. We remain committed to working with our vendors to ensure they meet our expectations for inclusion.

Accommodation & Feedback

If you are experiencing difficulty accessing any part of this website, or if you have specific feedback regarding the accessibility of a particular page or feature, we are here to help. We will work with you to provide the information or complete the transaction you seek through an alternate communication method that is accessible to you.

How to Reach Us:

  • Email: [email protected]
  • Phone: (855) 443-5287
  • Mailing Address: 216 W. Jackson, Suite 625, Chicago IL 60606

We aim to respond to all accessibility inquiries within two business days. Your feedback is vital in helping us improve our digital experience for everyone.

We Are Here for You

We are always learning. We consistently look for improvements in performance, speed, and accessibility.  If you are having difficulty using this website because of a disability or have an issue to report, we are here to receive your feedback and provide you with access to all of the information and functionality on this website. Please contact us using the form on our Contact Us page or by the email/phone number located on our website.